Sales Policy

Effective Date: March 7, 2025

At NEXTSORA, we are committed to offering high-quality luxury watches and providing exceptional customer service. Our Sales Policy outlines the terms and conditions that apply when you make a purchase through our website, https://nextsora.xyz/. By making a purchase, you agree to be bound by these terms and conditions.

1. Product Information

We make every effort to ensure that the information provided on our website, including product descriptions, images, and pricing, is accurate and up-to-date. However, due to the nature of online commerce, product details may occasionally be subject to change. We reserve the right to correct any errors or omissions in product descriptions or pricing and will notify customers promptly of any changes.

Product Availability:
All items are subject to availability. If an item is out of stock after an order is placed, we will contact you to offer a similar product, a delay in shipping, or a full refund.

2. Pricing and Payment

Pricing:
The prices listed on our website are in USD unless otherwise indicated. Prices include applicable taxes but exclude shipping fees, which will be calculated during checkout. NEXTSORA reserves the right to change prices without prior notice, though orders placed before any price change will be honored at the original price.

Payment Methods:
We accept a wide range of payment methods, including but not limited to:

  • Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
  • PayPal
  • Apple Pay
  • Google Pay

Payments are processed securely, and your financial information is never stored by NEXTSORA.

Payment Authorization:
By submitting an order, you authorize NEXTSORA to charge your selected payment method for the total amount of your order, including shipping fees and applicable taxes.

3. Order Processing

Order Confirmation:
Once you place an order, you will receive an email confirmation with details of your purchase. This email serves as an acknowledgment that we have received your order, but it does not guarantee that your order has been accepted. NEXTSORA reserves the right to cancel any order for reasons including but not limited to product availability, pricing errors, or issues with payment processing.

Order Fulfillment:
Orders are typically processed and shipped within 2-3 business days of order confirmation, excluding weekends and holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if applicable).

4. Shipping

Shipping Methods:
We offer various shipping options to meet the needs of our customers, including standard, expedited, and international shipping. Shipping costs will be calculated during checkout based on the delivery location and shipping method selected.

Shipping Times:

  • Domestic Orders: Typically shipped within 2-5 business days, depending on the shipping method.
  • International Orders: Delivery times vary by country, but generally range from 7-14 business days. Please note that shipping times may be longer during peak seasons or due to customs delays for international shipments.

Shipping Charges:
Shipping costs are calculated at checkout based on the selected shipping method and delivery location. International customers may be subject to customs duties and taxes, which are the responsibility of the buyer.

5. Sales Tax

Sales tax is applied to orders based on the shipping address. The applicable tax rate will be displayed at checkout, and you will be charged accordingly. Please note that tax rates may vary depending on the location of delivery and are subject to change.

6. Cancellations and Modifications

Order Cancellation:
Once an order has been confirmed, it is generally processed immediately. If you need to cancel your order, please contact our customer service team at contact@nextsora.xyz as soon as possible. We will do our best to accommodate your request, but cancellations cannot be guaranteed once the order has been processed or shipped.

Order Modifications:
If you need to modify your order (such as updating the shipping address or changing the item), please contact us immediately. We will do our best to accommodate modifications before your order is shipped. However, once an order has been processed, changes cannot be made.

7. Returns and Refunds

Our Return and Refund Policy governs the process for returns and refunds, and is detailed in a separate section on our website. For more information on how to initiate a return, please refer to the Refund and Return Policy.

8. Promotional Discounts and Coupons

Eligibility for Discounts:
Promotions, discounts, and coupons are subject to terms and conditions, and eligibility may vary depending on the product and promotional period. Discounts cannot be combined unless stated explicitly.

Expiration:
All promotions and coupon codes have an expiration date, which will be clearly indicated on the promotional materials or at checkout. Once expired, the code cannot be applied.

Refunds on Discounted Items:
If you return an item purchased with a discount or coupon, your refund will be based on the price you paid for the item after applying the discount.

9. Customer Support

For any inquiries related to your purchase, including issues with products, shipping, or order status, you can contact us at:

  • Email: contact@nextsora.xyz
  • Phone: 817-454-3698
  • Address: 2300 Waldeck Street, Florida, Geneva, United States

Our customer service team is available to assist you during business hours, Monday to Friday.

10. Limitation of Liability

NEXTSORA’s liability is limited to the purchase price of the product or service. In no event shall NEXTSORA be liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products.

11. Governing Law

This Sales Policy is governed by the laws of the state of Florida, United States. Any disputes arising from this policy or your purchase shall be resolved through binding arbitration or in the courts located in Florida, United States.

By making a purchase on https://nextsora.xyz/, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this Sales Policy.

Thank you for shopping with NEXTSORA. We are committed to providing you with the finest luxury watches and a seamless shopping experience.