
Delivery Policy
Effective Date: March 7, 2025
At NEXTSORA, we are committed to ensuring that your luxury timepiece arrives in perfect condition and within the expected time frame. This Delivery Policy outlines the shipping and delivery process for all orders made on our website https://nextsora.xyz/.
1. Shipping Methods and Delivery Time
We offer a variety of shipping methods to ensure that your order reaches you in a timely manner. The exact delivery time will depend on your location, the shipping method selected at checkout, and other factors such as holidays or weekends.
Domestic Orders (Within the United States):
- Standard Shipping: Delivered within 5-7 business days after processing.
- Expedited Shipping: Delivered within 2-3 business days after processing.
- Overnight Shipping: Delivered on the next business day after processing.
International Orders:
- Standard International Shipping: Delivered within 7-14 business days depending on the destination country and customs processing.
- Express International Shipping: Delivered within 3-7 business days depending on the destination country.
Please note: Delivery times are estimates and are not guaranteed, as external factors such as customs delays, weather conditions, and other circumstances can affect the delivery time.
2. Shipping Charges
Shipping costs are calculated at checkout based on the delivery method, delivery location, and the size/weight of the item. The total shipping cost will be visible before you confirm your purchase.
Free Shipping Offer:
- We offer free standard shipping for all domestic orders over $500. International shipping charges may still apply.
3. Order Processing and Shipping
Processing Time:
Orders are typically processed within 2-3 business days after your payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Order Status and Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor your order’s progress. You can track your shipment directly through the shipping carrier’s website.
4. International Shipping & Customs Duties
Customs and Import Taxes:
For international orders, the recipient may be subject to customs duties, taxes, or other import charges based on local laws and regulations. These fees are not included in the price of the item or shipping cost and are the responsibility of the recipient.
Customs Delays:
Please note that international shipments may be delayed due to customs clearance procedures, which are beyond our control. We are not responsible for any delays caused by customs processing.
5. Delivery Issues
Lost or Damaged Packages:
We take great care in packaging and shipping your order, but if your package is lost, damaged, or delayed during shipping, please contact our customer support team at contact@nextsora.xyz immediately. We will work with the shipping carrier to resolve the issue, and if necessary, initiate a claim for a lost or damaged item.
Incorrect Address:
It is your responsibility to ensure that the shipping address provided during checkout is correct. If an address is entered incorrectly, please contact us within 24 hours of placing your order to update your shipping details. If the package is returned to us due to an incorrect address, the customer will be responsible for reshipping charges.
6. Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Additionally, there may be certain regions or countries where we are unable to ship due to shipping carrier restrictions or local regulations. If your order cannot be shipped to your location, we will notify you promptly and offer an alternative solution.
7. Customer Service
If you have any questions regarding shipping, tracking, or delivery, please don’t hesitate to contact our customer service team:
- Email: contact@nextsora.xyz
- Phone: 817-454-3698
We are here to assist you and ensure your experience with NEXTSORA is seamless and enjoyable.
8. Changes to Delivery Policy
NEXTSORA reserves the right to update or modify this Delivery Policy at any time. Any changes will be reflected on this page with an updated effective date. Please review this policy periodically to stay informed of any updates.
Thank you for choosing NEXTSORA! We appreciate your trust in us and are committed to delivering a flawless shopping experience.